Features To Look For In AI Based Social Enterprise platforms
31st July 2015Category : Artifical IntelligencePublished by :J Ranjan Reading Time : 5 Minute News Sourced : Global
The use of social media in the enterprise is on the rise. The concept of ‘bring your own devices’ (BYOD) has proved to be a catalyst in convincing entrepreneurs that social networking could actually benefit their enterprise’s operations instead of being a hindrance. You can ensure social proves worthwhile by investing in quality enterprise social software. So, how do you choose one? That’s a question most entrepreneurs ask given the limited exposure they have to the concept of enterprise social networking.
To make the decision easier for you, here are some features you should look for:
Who says software can’t multitask. You can easily find enterprise social software that not only helps you generate leads but also improves the collaboration between your employees. After all, they get a common platform to converge at and they are likely to prefer using it over the non-enterprise social networks at the workplace. Of course, you can go for specialized software if you are seeking one, not both purposes mentioned above.
It is a given that the enterprise social software you select should feature productivity tools your employees can use to complete their work more effectively. Generally, such features are named ‘Tasks’. By using the feature, the employees can collaborate with others. They can also ask questions and clarify any confusion they face regarding the project or the software itself.
Effective collaboration is next to impossible if the software you are using does not allow users to share files with each other. You might ask that you can use Facebook if you want to share files with each other, but then you wouldn’t want your clients to find out that you shared sensitive business documents on the most popular social network in the world, right. So, make sure the enterprise social software you select has file sharing capabilities.
Last, but not the least, there should be a messaging feature through which the users can easily communicate with each other. Otherwise your employees would have to rely on email or any other medium of communication they had been using previously. In other words, the usefulness of the software for your firm would reduce considerably if doesn’t have a proper chatting or messaging feature.
Generally, these features are a part of enterprise social software. However, it wouldn’t hurt you to verify before making the final selection. If you are confused about selecting the right enterprise social software, the experts at Contentuals can guide you.